FAQ – Size matters

Frequently Asked Questions

Decanting is the meticulous process of transferring a fragrance from its original boutique bottle into smaller, elegant glass atomizers. This allows you to experience authentic luxury and niche perfumery in various sizes without the immediate commitment to a full-size bottle.

It is your ticket to a sensory journey. A decant allows you to wear a fragrance for days or weeks, observing how it evolves on your skin and unfolds in different environments. It is the smartest way to curate your scent wardrobe with confidence.

Absolutely. A decant is the exact same liquid, simply in a more compact form. We use specialized, high-quality tools designed specifically for perfumery. These tools ensure that the process remains clean and the fragrance does not come into contact with anything that could alter its composition. Your decant will perform exactly like the fragrance from the original bottle.

We guarantee 100% authenticity of every drop. Upon request, we are happy to provide proof of purchase from official retailers for any fragrance in our collection.

We offer our collection in the following volumes: 2ml, 3ml, 5ml, 10ml, and 15ml.

Please note: To order 2ml decants, there is a minimum requirement of at least 2 units (you can choose two different fragrances).

Choosing a fragrance is a deeply personal journey. To help you navigate our collection and find "the one," we’ve created a few simple guideposts:

1. Filter by Key Notes
Do you already know what you love? Whether it’s the warmth of Vanilla, the freshness of Neroli, or the earthiness of Sandalwood, you can now use our Key Notes filter. It’s the fastest way to see all compositions featuring your favorite ingredients and find a scent that feels like "you."

2. Explore by Olfactory Family & Occasion
Do you prefer the crispness of a Citrus morning or the mysterious depth of a Woody evening? Use our filters to sort fragrances by Olfactory Family (Floral, Amber, Fresh, etc.) or by Occasion. Whether you need a professional scent for the office or a seductive signature for a night out, we’ve categorized everything to match your lifestyle.

3. Follow the Mood
Sometimes notes don't tell the whole story. That’s why we’ve included a Mood Description for every fragrance. Instead of just listing ingredients, we describe the vibe and the aura the scent creates. Look for keywords like sun-drenched, smoky, creamy, or salty to visualize how the perfume will feel on your skin.

4. Start with a Curated Discovery Set
If you’re feeling overwhelmed, let us do the work for you. Our Discovery Sets are ready-made fragrance solutions. Whether you’re looking for a complete Perfume Wardrobe, a collection of Clean Girl scents, or a deep dive into Vanilla Mood, these sets are the perfect way to explore a specific aesthetic.

5. Lean on the Beauty of Decants
Remember, perfumery is subjective. No matter how detailed a description is, your skin chemistry is the final ingredient. Decants are the ultimate way to experiment safely. If you’re hesitant, we recommend starting with a 2ml decant or a Set (3 x 2ml) to live with the fragrance before committing.

6. We are here to help
Still unsure? We love talking about perfumes! Contact us for a personal consultation via Instagram DM, sizematters.cy@gmail.com or WhatsApp. We’ll help you find a scent that truly resonates with you.

To preserve the integrity of your fragrance, we recommend using it within 12 months. To maintain its brilliance, follow these simple rules:

Keep it cool: Store in a stable environment away from humidity.
Avoid light: Keep your vials away from direct sunlight.
Stay sealed: Ensure the cap is always tightly closed.

Since we provide a boutique service, we personally handle every request. Once you place an order, we manually verify our current stock to ensure your selected scents are available. Within a few hours, we will contact you via WhatsApp to confirm your order and provide all the necessary details to complete your purchase.

We currently process payments manually to ensure the highest level of service. After we confirm your order via WhatsApp, we will provide you with easy-to-follow instructions for a secure digital transfer. Your order will be prepared and dispatched as soon as the transaction is confirmed.

We ship exclusively via BOX NOW. It is the most convenient way to receive your scents, offering 24/7 automated locker access across Cyprus. Your parcel will be delivered to the locker of your choice, and you will receive a 6-digit PIN code via SMS or Viber to collect it.

We offer Free Shipping on all orders over €50. For orders below this amount, the delivery fee depends on current BOX NOW rates.

In our online store, the Checkout page requires a billing address for system purposes. Don't worry — your order will be delivered strictly to the BOX NOW locker you specified in your Cart. The address you enter at Checkout is purely for billing/record-keeping and does not affect your delivery destination.

We know you’re excited to meet your new signature scent, so we work quickly to get our hand-poured decants to you.

Processing: Every order is prepared with care. Please allow 1–2 business days for us to hand-pour and pack your selection.
Delivery (Cyprus): We ship via BOX NOW, the fastest and most flexible way to receive your parcel. Once dispatched, your order will typically be waiting in your chosen locker within 24 hours.
Collection: You’ll receive a PIN code via SMS/Viber as soon as your package is ready. You can pick it up at your convenience, 24/7.

Due to the nature of our products—decanted fragrances—we cannot accept returns for hygiene and quality control reasons. Once a scent is poured and shipped, we are unable to resell it.
However, if you receive the wrong item, or if the product arrives damaged due to transit, please contact us immediately via WhatsApp, and we will make it right!